How to Deliver Innovative Customer Experiences

In this podcast, we feature Chip Bell, a renowned keynote speaker and the author of several award-winning, best-selling books, including his latest, Inside Your Customer’s Imagination.  

Chip says customers today do not talk or tweet about good customer service, only service that is unique or over-the-top. And, if getting customers to recommend them to others is an organization’s goal, their approach must rely on ingenuity, not just excellence. Chips tells us more about how to deliver those innovative customer experiences.

How to Deliver Innovative Customer Experiences

• Your work focuses on innovative service. Tell us what that means and why it is important to our listeners.
• What is an example of a value-unique customer experience?
• What is the biggest obstacle to organizations delivering innovative service to their customers? Your new book is entitled Inside Your Customer’s Imagination.  What is the main focus of the new book?
• What are a few cautions you can offer our listeners about delivering innovative service?

People can find information about Chip’s work at www.chipbell.com.  His newest book is available everywhere books are sold – Amazon, BN, Porchlight, BAM, etc.

Thank you all for listening to this LIGHT UP YOUR BUZZ! podcast brought to you by #AnnieJenningsPR. Visit www.AnnieJenningsPR.com to learn how you too can enjoy high-powered, NO RETAINER performance publicity to build an influential brand and achieve your marketing and PR goals and objectives.

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